www.riftersgame.com (the “Site”) is owned and operated by Spartan GG’S. Spartan GG’S is the data controller and can be contacted at:
info@spartanggs.com
14250 sw 136th st, Miami, Fl, 33186
Purpose
The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site’s cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: By means of an email or deactivating the account.
Information collected from you. If an online visitor submits information to Spartan GG’S, it will usually be through either: (1) the purchase of goods or services though our online platforms, (2) product or account registration, or registration for online game participation, (3) player match-up services, (4) message boards or forums, (5) eCards or recruit-a-friend e-mails, (6) warranty registrations, (7) contest registrations, (8) the playing of a game or use of a service, (9) surveys, (10) customer service or technical support, (11) Share Wish List feature, and/or (12) newsletters. Personal information collected may include your name, home address, phone number, and/or e-mail address. We do not require this information to gain access to our websites, however, you will not be able to utilize certain products, services, or features that require registration or receive materials such as newsletters unless such information is provided.
Visitors purchasing products or services may have to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses.
For some activities, we may ask you to create a username and password and/or to provide other personal and non-personal information including but not limited to your age, date of birth, gender, and/or game and platform preferences; and, we may combine such information with other personal and/or non-personal information.
In specific cases, we may ask you to provide a copy of a document or government-issued ID to verify your identity, location, and/or account ownership. When photo identification is provided to us, it is normally deleted as soon as the identification verification is complete or after 30 days if the case was not addressed within this period of time, unless otherwise required to establish, defend, or exercise our legal rights.
From time to time, we may also post customer testimonials that contain personally identifiable information on Spartan GG’S’s websites. However, we will obtain the customer’s consent to post these testimonials prior to publication in accordance with the applicable Spartan GG’S agreement.
Additionally, communications made using a product or service should not be considered private. Spartan GG’S may monitor and/or record your communications (including without limitation chat text) when you are using a product or service for toxicity analysis, to prevent cheating and fraud, or for enforcement of Spartan GG’S’s End User License Agreement (EULA) and/or terms of use. You hereby provide your irrevocable, express consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any user generated content or communications, including without limitation chat text or voice communications. Because voice chat and other communications may be viewed and/or heard by other users, users should avoid revealing any personally identifiable information in those communications.
Information Collected Automatically. In addition, your web browser or client software may transmit certain geographic information or information regarding your computer (capabilities, game data processing, etc.) to Spartan GG’S. Spartan GG’S may use this information to generate aggregate statistics about our user community. In addition, Spartan GG’S may use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. Spartan GG’S may also collect IP information, which it may use to infer your approximate location.
How we use your information. The personal information you provide Spartan GG’S, and that Spartan GG’S collects automatically, will allow us to provide our games and services, fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service or technical support questions or issues; to send eCards or “recruit-a-friend” emails; and/or notify you of upgrade opportunities, contests, promotions, or special events and offers. We also use this information to secure our services and users, to prevent cheating and fraud, to monitor for toxicity, and to enforce our agreements with you.
Additionally, communications made using a product or service should not be considered private. By using the speech to text feature in voice chat, you understand that your communications may be used for transcription of speech to text, including for accessibility purposes. We do not retain the chat transcription after you end the session and close the chat window. However, by using voice or text chat, you understand that your communications may be monitored and/or recorded for accessibility, toxicity analysis (e.g. toxic player behavior), to prevent cheating and fraud, or for enforcement of Spartan GG’S’s End User License Agreement (EULA) and/or terms of use. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any user generated content or communications, including without limitation chat text, voice communications, or speech to text for transcription purposes. Because voice chat and other communications may be viewed and/or heard by other users, users should avoid revealing any personally identifiable information in those communications.
Last, we may use your personal information for internal marketing or demographic purposes and so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
Personal information submitted by individuals acting solely in a business capacity is not subject to the uses set forth above or to any other practices stated in this Privacy Policy. This includes employees and former employees.
Offers
We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these communications. Please see the “Choice” section below.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. You will also receive communication regarding your account security, such as reminders to reset your password and alerts related to changes and suspicious login activity on your account. Generally, you may not opt-out of these communications, which are not promotional in nature.
Game-related Announcements
We may send you information related to the game(s) you play. For instance, we may congratulate you on your recent success.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
Recruit a Friend/E-cards/Share Wish List
If you choose to use our recruit-a-friend, Share Wish List, or e-card features, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. Spartan GG’S does not store this information and uses it solely to send this one-time email and to track the success of our referral program.
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
1. Users have provided their consent to the processing of their data for one or more specific purposes; and
2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are the Creation of the account to use the services in and out of the game.
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.
While we take all reasonable precautions to insure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Under the GDPR, you have the following rights:
1. Right to be informed;
2. Right of access;
3. Right to rectification;
4. Right to erasure;
5. Right to restrict processing;
6. Right to data portability; and
7. Right to object.
Children Under 13
Once a child states that his/her age is under 13, they will be unable to register an account with us. We do not knowingly collect or store any personally identifiable information from children under 13. If parents believe that we have unintentionally collected their children’s’ personal information, they may request the deletion of the information by contacting us at Spartan GG’S Entertainment Privacy Policy, Attention: Privacy Policy Administrator, One Spartan GG’S Way, Irvine CA USA 92618-3616. They may also e-mail us at privacy@Spartanggs.com.
Note
We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out capabilities or to raise any concerns.
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data, and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:
Privacyofficer@spartanggs.com
14250 sw 136th st, Miami, Fl, 33186
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
1. Emails. You can opt-out by unsubscribe button.
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example, data on the content you access, how long you stay on our Site, etc; and
3. Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you.
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the.
If you have any questions, concerns, or complaints, you can contact:
Privacyofficer@spartanggs.com
14250 sw 136th st, Miami, Fl, 33186
